NewWorld's first GPS-verified passenger feedback
Every complaint,
verified on the bus.
VigiTrip confirms a passenger is physically on the trip before their feedback counts. You get a clean signal — no fake reviews, no anonymous noise, no arguments about whether it happened.
- No credit card
- 5-minute setup
- Cancel anytime
Rejected
Location outside route · not on any active trip
Live trip
#VT-4821Unauthorised pickup
“The driver picked up passengers from the highway twice after we left the counter.”
On active tripMatched to routeInside trip window
Verified23.7808 N, 90.4142 E
See VigiTrip in action
Watch how GPS-verified feedback reaches the operator in minutes.
Loading video…
0
Unverified complaints accepted
3 months
Free pilot, no card required
The problem
Unverified feedback is worse than none at all.
Every operator already collects complaints. Almost none of them can prove which ones are real.
- 01
Anyone can complain from anywhere
Competitors, bots and people who were never on your bus all look identical in a review form.
- 02
Every report turns into an argument
Without proof of trip, time and location, accountability collapses into one person’s word against another’s.
- 03
You cannot act on noise
Decisions about drivers, routes and budgets need evidence you can defend to a board or a regulator.
How it works
Three steps. One guarantee.
If VigiTrip cannot verify the passenger, the feedback never reaches your dashboard.
1
Passenger scans the QR inside the bus
A code fixed to each vehicle opens the feedback form instantly — no app install, no account, no sign-up friction.
2Core
VigiTrip verifies against the live trip
Multi-factor checks match the passenger’s location to an active trip, its route and its time window. If it cannot be verified, it is rejected at the door.
3
You receive verified feedback with context
Each report arrives tied to a trip, a vehicle, a route segment and a timestamp — ready to act on, and ready to defend.
Platform
Everything the operations desk needs.
Built for the people who run the fleet, not just the people who report on it.
GPS-verified feedback
Route-matched complaints with location accuracy, so authenticity is proven rather than assumed.
Real-time analytics
Service quality, safety metrics and passenger sentiment as they move, not a month later.
Fleet management
Performance across every vehicle and crew in one view, with reports you can send upward.
Route intelligence
Interactive route creation with automatic path generation and segment-level insight.
Trip scheduling
Daily trips managed with automated time windows that drive the verification logic.
Anti-fraud protection
Device fingerprinting, rate limiting and time-bound validation keep fabricated reports out.
Why operators choose it
Built for operators who have to answer for it.
Regulators, owners and passengers all ask the same question: can you prove it? VigiTrip is designed so the answer is yes.
Evidence, not opinion
Every record carries its own proof — trip, route, timestamp, verification result.
Fair to your staff
Drivers and crew are judged on verified reports only, which makes the score something they accept.
Defensible reporting
Export verified data for regulators, insurers and owners without asterisks or caveats.
Team
Meet the founder
Mahin Bin Hasan
Founder & CEO
Self-taught developer and entrepreneur from Bangladesh. Building VigiTrip to make public transport safer through verified, data-driven accountability — after shipping products across EdTech, developer tools and advertising.
ProkhorBimuktoAmanahAdsViperDevs
mahinbinhasan.comOur first pilot
Grameen Travels signed as our founding pilot partner.
On 12 October 2026, VigiTrip signed its first pilot agreement — with Grameen Travels, an intercity bus operator in Bangladesh. Their fleet is now running GPS-verified passenger feedback end to end, the same pilot program open to any operator today.
Mahin Bin Hasan, Founder of VigiTrip, and Md. Rakib Uddin, Managing Director of Grameen Travels, signing the pilot agreement on 12 October 2026.
Run a pilot before you commit to anything.
Three months, your own fleet, real passengers, real verified data. No cost and no card.
Setup takes about five minutes per vehicle.